Reference

Your Rights and Our Legal Commitments

stars777 operates under a defined set of legal terms that govern account creation, data handling, service access and dispute resolution for India — available where local law permits.

Account TermsPrivacy PolicyJurisdiction-Dependent AccessData Retention RulesDispute Resolution
stars777 Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, wish to raise a dispute, or need to exercise a data right, the channels below connect you directly to the team that handles these requests. We aim to acknowledge all legal enquiries within 48 hours and resolve them within seven working days where possible.

Team online

Legal Enquiry Email

Send a detailed written request to our legal team via email. Include your account identifier and the specific clause or data matter you are raising so we can route it correctly and respond without delay.

Live Chat Support

Our support chat is available around the clock. For legal queries, our agents can log your request, escalate it to the compliance team and give you a reference number to track progress.

Formal Written Notice

For formal legal notices or regulatory correspondence, use our registered postal address listed in the Terms and Conditions document. Mark the envelope clearly as a legal notice so it reaches the correct department.

ACCOUNT SECURITY PRACTICES

How stars777 Handles Your Data and Account

Security and transparency sit at the centre of how we run account operations.

Cookie Policy

We use session and persistent cookies to keep you logged in and to remember your account preferences.

Data Encryption

All data transmitted between your device and our servers — including UPI and Paytm transaction details — is encrypted using…

Transaction Records

We retain records of all deposits and withdrawals, including PhonePe and UPI references, for the period required by our operating…

Account Access Logs

Every login to your account is logged with a timestamp and device identifier.

Data Correction Requests

If any personal detail we hold is inaccurate — name, email, registered mobile — you can submit a correction request…

Account Closure and Data Deletion

You may request account closure at any time. After closure, we retain only the data we are legally required to…

Legal Questions We Get Asked Most

These answers cover the legal questions that come up most often from account holders in India. If your question is not here, reach us through the contact paths listed above.

Access depends entirely on local law and is available only where your state or union territory permits online gaming. Check the legal status of online gaming in your region before opening an account; we cannot grant access where it is prohibited.

We collect the information you provide during account creation — name, email, mobile number and identity verification documents. We also collect transactional data linked to UPI, Paytm or PhonePe payments as required by our operating licence.

Submit a data access request through your account dashboard or send an email to our legal team with your account ID. We will compile and deliver your data within the statutory timeframe, usually within 30 days of receiving a verified request.

Our terms are governed by the laws of the jurisdiction in which we hold our operating licence. Any disputes that cannot be resolved through our internal process will be referred to the courts of that jurisdiction.

Yes. Close your account through settings or contact support, then submit a deletion request to the legal team. We delete non-statutory data within 30 days. Some records — transaction logs, identity verification — must be kept for our licence period.

We update the terms when our licence conditions, operating practices or applicable law changes. We notify you by email to your registered address before major changes take effect. The current version is always the one published on this page.

End any unrecognised sessions immediately from your account security page, then contact our support chat so we can freeze the account and begin a security review. Send a formal written notice to our legal team if you wish to raise a dispute.