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How stars777 Handles Your Personal Data

At stars777, your personal data belongs to you — we collect only what is necessary to operate your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI & Paytm transactions encryptedAccount data held securelyYour right to access or deleteContact us any time
stars777 How stars777 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Privacy Team Directly

If you have a question about your personal data, wish to submit a data-access request, or want to raise a concern about how we have handled your information, our privacy support team is available through the channels below. We aim to acknowledge every request within 48 hours and resolve it fully within 14 calendar days.

Team online

Email Privacy Desk

Send your data-access or deletion request to our dedicated privacy email address listed on stars777.asia. Include your registered account email so we can locate your records and respond within the stated window.

Live Chat Support

Our live chat on stars777.asia is available around the clock. Select the Privacy or Account topic category when you open the chat so your query is routed directly to the team handling data requests.

Help Centre Ticket

Log into your account, navigate to Help Centre and raise a support ticket tagged Privacy Request. Tickets are tracked with a unique reference number so you can follow progress without needing to re-explain your case.

HOW WE PROTECT YOU

Data Handling, Cookies, Retention and Account Security

stars777 applies layered security practices across every layer of your account — from the moment you enter your UPI or PhonePe details to the point your withdrawal is…

Data We Collect

We collect your name, contact details, date of birth for age verification, payment method references (UPI ID, Paytm mobile number…

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Encryption Standards

All data transmitted between your device and our servers is encrypted in transit.

Data Retention Policy

We retain account data for as long as your account remains active and for a further period required by applicable…

Your Access Rights

You may request a copy of all personal data we hold about you at any time.

Requesting Changes or Deletion

If your data is inaccurate, you can ask us to correct it.

Frequently Asked Questions About Your Privacy

The questions below cover the most common queries we receive about data collection, storage, your rights and how to contact us. If your question is not answered here, our privacy support team is reachable through live chat or by email as described in the contact section above.

We collect your name, email address, mobile number, date of birth and payment method details such as your UPI ID or Paytm number. We also log your device type and session activity to secure your account and prevent unauthorised access.

We do not sell your data. We share it only with payment processors — such as the UPI or PhonePe network — and with fraud-prevention services strictly required to operate your account. All third parties are bound by data-processing agreements with us.

After account closure we retain data for the minimum period required by applicable law, which typically covers financial and identity records. Once the mandatory retention window passes and no legal obligation remains, we delete or anonymise your records.

Yes. Submit a data-access request through the Help Centre ticket system or via our privacy email desk. After verifying your identity, we will send a structured export of your personal data within 14 calendar days of receiving your confirmed request.

Open a support ticket tagged Privacy Request or message our live chat team selecting the Privacy category. Describe what needs to be corrected or deleted. We will confirm the action taken once your identity has been verified and the change completed.

Yes. Payment references including UPI IDs and Paytm order numbers are stored in encrypted form. Our support agents cannot view full payment credentials in plain text. Only the minimum reference needed to reconcile a transaction is retained in our systems.

We use session cookies for login continuity and analytics cookies to improve how pages work. You can view and change your cookie preferences in the settings panel on stars777.asia at any time. Declining analytics cookies will not affect your ability to use your account.